cvv99 Privacy Policy

cvv99 is an online casino and sports betting platform operated for users in Bangladesh. We take the privacy of our users very seriously. The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how that information is used, and what steps we take to protect your information.

By using the services of cvv99.cam, you are considered to have given your consent to the terms described in this privacy policy. If you do not agree with any term in this policy, please refrain from using our services and contact us at [email protected].

This policy complements our Terms and Conditions and should be read together with those terms. This policy applies to our website and all associated digital services.

cvv99 collects the following types of information from users:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport information (for identity verification)
• Residential address
• Your chosen username and password (stored in encrypted form)

2.2 Financial Transaction Information

• Deposit and withdrawal history
• Payment methods used (bKash, Nagad, Rocket, bank transfer)
• Mobile banking account number (partial, for security purposes)
• Bank account details (where applicable)

2.3 Gaming Activity Information

• Betting history, wins and losses record
• Preferred games list and gaming habits
• Bonus and promotion usage information
• Account login and logout times and dates

2.4 Technical Information

• IP address and location information
• Device type, operating system, and browser version
• Cookie and session data
• Website usage patterns and page view history

cvv99 collects user information for the following legitimate purposes:

3.1 Account Management and Service Delivery

Your information is needed to create and manage your account, ensure login security, process financial transactions, and provide you with an uninterrupted gaming experience. Every deposit and withdrawal transaction through cvv99 is verified and recorded.

3.2 Identity Verification and Age Confirmation

cvv99 is operated for users aged 21 and above only. It is therefore our responsibility to verify identity and age at the time of registration. Any documents collected for this purpose are stored with maximum security and are not used for any other purpose.

3.3 Fraud Prevention and Security

We use technical information to prevent unauthorized access to accounts, to prevent money laundering and fraud, and to maintain a safe environment for all users.

3.4 Customer Service Improvement

Our 24/7 Bangla live chat support team can view your account information to resolve your issues quickly. This is used solely for the purpose of providing service.

3.5 Responsible Gaming

Information is used to monitor user gaming behavior to identify potential issues and to properly provide responsible gaming features.

cvv99 has adopted the highest industry-standard technical and organizational measures to ensure the security of your information:

• SSL Encryption: All information transmitted on our website is encrypted using SSL/TLS technology, which prevents unauthorized access by third parties.
• Secure Servers: User information is stored in secured data centers with strict access controls in place.
• Password Hashing: Your password is never stored directly; strong hashing algorithms are used.
• Two-Factor Verification: The option to keep an additional verification layer active when accessing your account is available.
• Regular Security Reviews: The security of our systems is regularly tested and updated.
• Internal Access Controls: Only authorized staff may view your information for specific and necessary purposes.

cvv99 never sells your personal information. However, information may be shared with third parties in certain specific circumstances:

5.1 Payment Service Providers

Necessary information is shared with bKash, Nagad, Rocket, and banking partners to process financial transactions. All such partners operate under their own privacy policies.

5.2 Legal Obligations

In the case of a court order or lawful government directive, we are required to provide necessary information to the relevant authorities. This is handled with the highest level of professionalism.

5.3 Technical Service Providers

Technical service providers for the site's operations, security analysis, and gaming software suppliers such as Pragmatic Play, Spribe, JILI, and other game providers may receive limited technical information — only as needed for game operation.

5.4 What We Never Do

• Sell or rent information to third parties for marketing purposes
• Transfer information to any other company without permission
• Use information in third-party campaigns without explicit consent

The cvv99.cam website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

6.1 Essential Cookies

These cookies are essential for the site to function — they are used to maintain login sessions, perform security verification, and save language preferences.

6.2 Functional Cookies

These cookies are used to remember your preferences and settings, so you do not have to set them up again each time you log in.

6.3 Analytics Cookies

These are used to collect anonymous statistics to understand which parts of the site are used most and where there is room for improvement.

You can disable cookies from your browser settings, though this may limit some features of the site.

cvv99 retains user information only for as long as it is necessary:

• Active Account: All relevant information is retained for as long as the account remains active.
• Closed Account: Even after an account is closed, financial and identity-related records may be retained for the applicable legal time period.
• Transaction Information: Records of financial transactions are retained for long-term auditing and dispute resolution.
• Technical Logs: Technical log data from the site is retained for a limited period.

After the specified retention period has passed, information is securely deleted or anonymized.

As a user of cvv99, you have the following rights:

8.1 Right to Access Information

You may request to view the information we hold about you at any time. Contact us at [email protected] and we will provide a copy of your information after verification.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request that it be corrected. We will update it as soon as possible.

8.3 Right to Delete Information

In certain cases you may request that your information be deleted, though some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing or specific purposes.

cvv99 is operated for users aged 21 and above only. We do not knowingly collect information from any minor. This is ensured through an age verification process at the time of registration.

If we have reason to believe that a user is a minor, that account will be suspended immediately and the associated information will be securely deleted. Parents and guardians are encouraged to maintain proper supervision of their children's internet use.

cvv99 reserves the right to change or update this privacy policy as needed. For any significant changes:

• A notice will be clearly published on the website
• Registered users will be informed by email
• The date of the update will be noted at the beginning of the policy

Continued use of the site after any changes will be considered as consent to the new policy. We recommend reviewing this page regularly.

cvv99.cam does not contain any external links. Our site is entirely self-contained and we are not responsible for the privacy practices of any third-party websites. Game software providers (such as Pragmatic Play, Spribe, JILI) operate under their own privacy policies and cvv99 has no control over those policies.